SANGOMA US INC.
GENERAL SOFTWARE LICENSE

This General Software License (“License”) is a legal agreement between any
person who accesses the Services (as defined below) (“End User”) and Sangoma
US Inc. or one or more of its affiliates (collectively, the “Company”).
Please read this License carefully as you, as the End User, are bound by and
must abide by its terms.

This License applies to the use of the Software (as defined below) that is
made available to an End User in connection with any product or service
provided by the Company, with or without charge(collectively, the “Service”).
To use the Services, End User must subscribe and/or register an account with
the Company. The Services may have additional posted notices or codes of
conduct. All such other notices and codes of conduct are incorporated by
reference into this License. By subscribing to and/or registering to use any
of the Services, End User agrees to be bound by this License, including any
modifications made to it from time to time.

For purposes of this License, “Software” includes (a) any software of the
Company or its licensors, authorized agents, or suppliers provided in or with
the Services provided by the Company to End User or provided independently of
any Services for use by End User, and (b) any upgrades, updates, bug fixes or
modified versions of such software described in (a).

1. CHANGES TO LICENSE TERMS.

The Company may revise and update this License from time to time at the
Company’s sole discretion. All changes are effective immediately when posted
to this web link and apply to all access to and use of the Software. End
User’s continued use of the Software following the posting of revised License
means that End User accepts and agrees to the revised License terms. End
Users are expected to check this page from time to time to be aware of any
changes, as all such changes are binding on End User.

2. END USER ACCOUNT

2.1 Initiating the Services.  As long as the Software has been correctly
installed and the Company is in current receipt of payment for those one-time
and recurring charges then due, End User will be able to create an individual
account which enables End User to log in and access the Services. Once the
Company has enabled an account, End User will create their password, which
must be used to access and use the Services. End User acknowledges and agrees
that any information End User provides in creating the account must be
complete and accurate, and End User agrees to keep its account information
current at all times.

2.2 License Grant.  Upon creating End User’s account, the Company grants End
User a revocable, non-exclusive, non-transferable, limited license to use the
Software, subject to and conditioned on End User’s compliance with all terms
and conditions of this License. This License does not transfer to End User
any right, title, or interest in or to any of the Company’s Intellectual
Property (as defined below) or those of its suppliers or licensors, as
applicable. This license grant to End User does not permit, and End User
shall not: (a) decompile, reverse engineer, disassemble, attempt to derive
the source code of, or decrypt the Services; (b) make any modification,
adaptation, improvement, enhancement, translation or derivative work from the
Services; (c) remove, alter or obscure any proprietary notice (including any
notice of copyright or trademark) or mark of the Company or its affiliates,
partners, suppliers or licensors; or otherwise obscure or modify how the
Services operate; (d) install, use or permit the Services to exist on more
than one device at a time or on any other device or computer, other than
through End User’s separate download (as applicable) of the Services, each of
which is subject to a different license (this restriction, however, does not
limit End User’s right to reinstall (as applicable) the Services on a
specific device); (e) distribute or link the Services to multiple devices or
other services not provided or approved by the Company in writing; or(f) make
the Services available over a network or other environment permitting access
or use by multiple devices or users at the same time.

2.3 Administering the Account.  End Users are responsible for the security of
login credentials and passwords. End User agrees that the Company will treat
any person using End User’s login credentials and password as having been
authorized by End User to (a) access the Services; (b) access any End User
information as may be available through the use of the Services; and (c) take
any other actions on End User’s behalf with the Company or concerning the
Services. End User agrees to immediately defend, indemnify, and hold harmless
the Company and its affiliates from all damages, costs, expenses,
liabilities, and claims incurred by the Company arising out of any action
taken by any person or entity using End User’s login credentials, with or
without End User’s consent. End User further agrees that the Company has no
liability concerning any third party’s use of such passwords. End User agrees
to notify the Company immediately if End User has any reason to believe that
the security of their account has been compromised.

2.4 Use of Account.  End User agrees that End User is responsible for their
use of the Services and any consequences thereof and agrees to use the
Services in compliance with all applicable local, state, national, and
international laws, rules, and regulations. End User will be solely
responsible for any penalties and other sanctions for legal non-compliance.
End User acknowledges and agrees that the Company may(a) terminate this
License; (b) terminate login credentials; and/or (c) deny access to all or
part of the Services without prior notice if End User engages in any conduct
or activities that the Company, in its sole discretion, believes violates any
terms of this License, violates the rights of the Company, or is otherwise
inappropriate for continued use of the Services.

2.5 Prohibitions.  DO NOT USE ANOTHER END USER’S LOGIN CREDENTIALS AND
PASSWORD TO ACCESS THE SERVICES. DO NOT USE THE SERVICES TO ENGAGE IN ILLEGAL
ACTIVITIES OR TO PROMOTE DANGEROUS OR ILLEGAL ACTIVITIES. DO NOT USE THE
SERVICES TO CREATE CONTENT THAT TRANSMITS COMPUTER VIRUSES, MALWARE, ADWARE,
SPYWARE, TROJAN HORSE, WORMS, OR OTHER HARMFUL COMPONENT OF REPRODUCTIVE OR
NONREPRODUCTIVE NATURE.

3. ACCESS TO EMERGENCY SERVICES

3.1. 911 Emergency Services Limitations.  Use of Services is subject to the
Company’s limitations on 911 emergency services located in the Company’s
Subscriber Terms and Conditions found at www.Star2Star.com/terms-and-conditions.
Please read these limitations carefully before using the Services.

3.2. BY USING THE SERVICES, YOU ACKNOWLEDGE AND AGREE TO THE DISTINCTIONS
BETWEEN THE COMPANY 911 EMERGENCY SERVICE AND TRADITIONAL 911 OR ENHANCED 911
(“e911”) CALLS. END USER ACKNOWLEDGES AND UNDERSTANDS THAT THE COMPANY OFFERS
A 911 EMERGENCY SERVICE AS DESCRIBED IN THE TERMS AND CONDITIONS AND THAT
SUCH 911 DIALING IS DIFFERENT IN MANY IMPORTANT WAYS (SOME, BUT NOT
NECESSARILY ALL, OF WHICH ARE DESCRIBED IN THIS LICENSE) FROM TRADITIONAL 911
SERVICE, AND THAT THE COMPANY HAS TOLD YOU THAT THE SERVICES DO NOT SUPPORT
TRADITIONAL 911 OR E911. THE COMPANY’S 911 EMERGENCY SERVICE CAN NOT BE USED
IN CONJUNCTION WITH A SOFTPHONE APPLICATION AND IS ONLY AVAILABLE ON THE
COMPANY-PROVIDED DEVICES OR EQUIPMENT.

4. INTELLECTUAL PROPERTY RIGHTS

As between the Company and End User, the Company owns all right, title, and
interest in and to all elements of the Software and any derived works created
by the Company thereupon, along with all other aspects, products, results,
and outputs of the same and any Services provided by the Company in
connection therewith, including, but not limited to, all applicable patents,
copyrights, trademarks, trade names, logos, domain names, and other
proprietary and intellectual property rights therein (collectively, 
“Intellectual Property”). The Company reserves all rights not expressly granted
to End User in this License. Except for the limited rights and licenses
expressly granted under this License, nothing in this License grants, by
implication, waiver, estoppel, or otherwise, to End User or any third party
any intellectual property rights or other right, title, or interest in or to
the Intellectual Property. End User further acknowledges and agrees to be
bound by the terms and conditions of third-party notices and terms relating
to free and open source software (“FOSS”), which may comprise the underlying
programming of the Software, found at www.Star2Star.com/appliance-open-source
and www.Star2Star.com/application-open-source.

5. END USER CONTENT

The Company’s policy is not to screen any communications and/or content
transmitted via or used in connection with the Services unless the Company
has cause to do so. End User acknowledges and agrees that the Company is not
responsible for End User’s creation or use of any communications and/or
content transmitted via or used in connection with the Services except as
agreed in writing from the Company. End User represents that it will own or
have acquired the necessary rights to use and/or transfer any such
communications and/or content. End User further represents that End User
shall not make available any communications and/or content in violation of
any third party’s Intellectual Property or other proprietary rights.

6. EXPORTATION

The Software may be subject to US export control laws, including the Export
Control Reform Act and its associated regulations. End User shall not,
directly or indirectly, export, re-export, or release the Software to, or
make the Software accessible from, any jurisdiction or country to which
export, re-export, or release is prohibited by law, rule, or regulation. End
User shall comply with all applicable federal laws, regulations, and rules
and complete all required undertakings (including obtaining any necessary
export license or other governmental approval) before exporting,
re-exporting, releasing, or otherwise making the Software available outside
the US.

7. MODIFICATIONS TO THE SERVICES

The Company may implement updates and/or modifications to the Services from
time to time. Updates and/or changes will automatically occur and are
initiated by the Company, its licensors, and/or its suppliers. Such updates
and/or modifications may require the Company to access the device upon which
the Services are installed remotely. Upgrades include modifications needed to
comply with changes in legislation, legal or regulatory requirements, or to
abide by the terms of any agreements the Company has with any third parties
regarding the Services. Upgrades may also address security concerns and
hardware improvements or if End User requests additional functions or
features. This License will apply to any such updates and/or modifications
unless accompanied by separate terms of use or license, in which event those
terms of use or license will apply.

8. DATA COLLECTION; RETENTION

End User acknowledges that the Company may, from time to time, collect and
process information about End User’s use of Services. The information
collected about End User and how the Company may process that information is
stated in the Company’s Privacy Policy at www.Star2Star.com/privacy-policy.
Information relating to access by End User to call recordings stored by the
Company as part of the Services is located in the Company’s Subscriber Terms
and Conditions found at www.Star2Star.com/terms-andconditions. In the event
of a conflict between the terms of this License and (a) the Privacy Policy
or (b) the Subscriber Terms and Conditions, the terms of the Privacy Policy
or Subscriber Terms and Conditions will control.

9. TERM; TERMINATION

The term of this License shall commence on the date the terms hereof are
accepted by or on behalf of the End User and shall automatically terminate on
the earlier of (a) the last day of (i) End User’s Services agreement with the
Company, or (ii) the Company agreement under which End User has permission to
access the Services; (b) termination by the Company as herein provided; or c)
when the End User ceases to use the Software if the License applies to
Software that does not require an agreement with the Company(typically a free
version). Upon termination, expiration, or cancellation of that agreement for
any reason, all rights to use the Services shall immediately terminate
without further action or notice from the Company. This License will also
immediately terminate without notice from the Company if End User fails to
comply with any provision of this License or the terms of the applicable
Company agreement. Upon such termination, End User must cease using the
Services.

10. WARRANTIES

THE SOFTWARE AND SERVICES ARE PROVIDED “AS IS,” AND THE COMPANY DISCLAIMS ALL
WARRANTIES OF EVERY KIND, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE. THE
COMPANY SPECIFICALLY DISCLAIMS ANY WARRANTY OF MERCHANTABILITY, FITNESS OF THE
SOFTWARE OR SERVICES FOR A PARTICULAR PURPOSE, TITLE OR NON-INFRINGEMENT, OR
ANY WARRANTY ARISING BY USAGE OF TRADE, COURSE OF DEALING, COURSE OF
PERFORMANCE, OR STATUTE. FURTHER, THE COMPANY DISCLAIMS ANY WARRANTY THAT
THE SOFTWARE OR SERVICES WILL MEET THE LICENSEE’S OR ANY OTHER PERSON’S
REQUIREMENTS, OPERATE WITHOUT INTERRUPTION, ACHIEVE ANY INTENDED RESULT, BE
COMPATIBLE OR WORK WITH ANY SOFTWARE, SYSTEM, OR OTHER SERVICES, OR BE SECURE,
ACCURATE, COMPLETE, FREE OF HARMFUL CODE, OR ERROR-FREE.

11. INDEMNIFICATION

END USER AGREES TO RELEASE, DEFEND, INDEMNIFY, AND HOLD HARMLESS THE COMPANY,
ITS OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, AND AGENTS, AND ANY OTHER OF ITS
UNDERLYING PROVIDERS, LICENSORS, SERVICE PROVIDERS, OR OTHER THIRD-PARTY
PROVIDERS WHO FURNISH SERVICES TO END USER OR THE COMPANY IN CONNECTION WITH
THE SOFTWARE OR SERVICES, FROM ANY AND ALL LIABILITIES, CLAIMS, ACTIONS, LOSSES,
DAMAGES, FINES, PENALTIES, COSTS AND EXPENSES (INCLUDING, WITHOUT LIMITATION,
REASONABLE ATTORNEYS FEES) BY, OR ON BEHALF OF, END USER OR ANY THIRD PARTY OR
USER OF THE SOFTWARE OR SERVICES RELATING TO OR ARISING OUT OF THE PERFORMANCE,
ABSENCE, FAILURE OR OUTAGE OF THE SOFTWARE OR SERVICES, INCLUDING THE INABILITY
OF END-USER OR ANY THIRD PARTY OR USER OF THE SOFTWARE OR SERVICES TO BE ABLE TO
ACCESS EMERGENCY SERVICE PERSONNEL AND/OR MISROUTES OF 911 CALLS OR CALLS TO
EMERGENCY RESPONDERS.

12. LIMITATION OF LIABILITY

TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT WILL THE COMPANY BE LIABLE FOR
PERSONAL INJURY OR ANY INCIDENTAL, SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES
WHATSOEVER, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, SECURITY
BREACHES, LOSS OF DATA, BUSINESS INTERRUPTION, OR ANY OTHER COMMERCIAL DAMAGES
OR LOSSES, ARISING OUT OF OR RELATED TO END USER’S USE OR INABILITY TO USE THE
SOFTWARE OR SERVICES, HOWEVER CAUSED, REGARDLESS OF THE THEORY OF LIABILITY
(CONTRACT, TORT, OR OTHERWISE) AND EVEN IF THE COMPANY HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF
LIABILITY FOR PERSONAL INJURY OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THIS
LIMITATION MAY NOT APPLY TO END USER. IN NO EVENT WILL THE COMPANY’S TOTAL
LIABILITY TO ANY END USER EXCEED THE TOTAL AMOUNT PAID BY THE CLAIMANT TO THE
COMPANY FOR THE SOFTWARE AND SERVICES IN THE TWELVE MONTHS IMMEDIATELY
PRECEDING THE FIRST EVENT GIVING RISE TO THE CLAIM, EXCEPT AS REQUIRED BY
APPLICABLE LAW. SUCH LIMITATIONS WILL APPLY EVEN IF THE REMEDY FAILS OF ITS
FUNDAMENTAL PURPOSE.

13. MISCELLANEOUS

13.1. Assignment.  This License is personal to End User. End User may not
transfer, assign or otherwise convey this License, in whole or in part, by
operation of law, merger or otherwise, to any other party, including any
parent, subsidiary, or affiliated entity, without the prior written consent
of the Company, which consent may be withheld or conditioned, in the
Company’s sole and absolute discretion. The Company may freely assign or
transfer, in whole or in part, to any affiliate or third party any of its
rights or delegate its obligations under this License, with or without
notice. All enforcement rights in this License may be enforced by the
Company’s successors, agents, and assigns.

13.2. Amendment and Modification; Waiver.  No amendment to or modification of
this License is effective unless it is in writing and signed by an authorized
party representative. No waiver by any party of any of the provisions hereof
will be effective unless explicitly set forth in writing and signed by the
party so waiving. Except as otherwise stated in this License, (i) no failure
to exercise, or delay in exercising, any rights, remedy, power, or privilege
arising from this License will operate or be construed as a waiver thereof,
and (ii) no single or partial exercise of any right, remedy, power, or
privilege hereunder will preclude any other or further exercise thereof or
the exercise of any other right, remedy, power, or privilege.

13.3. Severability.  If any provision of this License is invalid, illegal, or
unenforceable in any jurisdiction, such invalidity, illegality, or
unenforceability will not affect any other term or provision of this License
or invalidate or render unenforceable such term or provision in any other
jurisdiction. Upon such determination that any term or other provision is
invalid, illegal, or unenforceable, the parties hereto shall negotiate in
good faith to modify this License to effect the original intent of the
parties as closely as possible in a mutually acceptable manner so that the
transactions contemplated hereby be consummated as originally contemplated to
the greatest extent possible.

13.4. Governing Law; Submission to Jurisdiction.  This License is governed by
and construed under the internal laws of the state of Florida without giving
effect to any choice or conflict of law provision or rule that would require
or permit the application of the laws of any jurisdiction other than those of
the state of Florida. Any legal suit, action, or proceeding arising out of or
related to this License or the licenses granted hereunder will be instituted
exclusively in the state or federal courts of Florida, in each case located
in the city of Tampa and county of Hillsborough. Each party irrevocably
submits to the exclusive jurisdiction of such courts in any such suit,
action, or proceeding.

Last updated September 2022